Online Management Company for Local Businesses
Your Neighborhood Ops Team Who Handles the "Online Stuff" for you.
We manage your website, your customer management systems, and your video content — so you can focus on running the business.
Online Management Company for Local Businesses
Your Neighborhood Ops Team Who Handles the "Online Stuff" for you.
We manage your website, your customer management systems, and your video content — so you can focus on running the business.
Running your business is hard enough — the “online stuff” shouldn’t be what holds you back.
When it comes to managing your online presence you're probably in one of these categories:
It doesn't exist
You know you need a website, Customer Relationship Management system, Google Profile, or follow-up system… but it’s never been set up.
It exists, but it's ignored
You have the site, the CRM, maybe even some video content but it’s outdated, unmaintained, and not bringing in results.
You have no video visibility
Even with the smallest amount of video online to help with showing who you are, where you are, and why you exist you could be ahead of the competition.
Wherever you are, the problem is the same:
Your online presence, customer retention, and visibility aren’t working as hard as they could for you. And that’s costing you real money. We can help you with that.
The Problems We Solve
Outdated Websites
IIf your site is old (or non-existent), you’re invisible online. And with constant Google updates, you’re falling further behind.
→ How we help: We design and launch a modern, mobile-friendly website connected to Google My Business so customers can actually find you.
Missed Calls
Every unanswered call is a customer lost — and without follow-up, those missed calls cost you thousands.
→ How we help: We build automated AI call + text systems that answer, book, and follow up instantly — so no lead slips away.
No Video Visibility
Customers buy with their eyes. If your business isn’t showing up on video, you’re not even in the running.
→ How we help: We capture and edit branded video content so you stay visible on social media, ads, and Google.
Today’s customer expects instant answers. If you’re not responding fast enough, they’ll choose the competitor who does.
→ How we help: We install smart chatbots, automated workflows, and notification systems so you never leave customers waiting.
No Customer Retention System
Without backend automations — reviews, reminders, and loyalty touchpoints — you’re constantly chasing new customers instead of keeping the ones you already earned.
→ How we help: We set up retention campaigns that text, email, and re-engage your customers automatically, so they come back again and again.
Online Maintenance & Management
Getting set up is just the first step — but if no one’s maintaining your systems, it’s like buying a car and never changing the oil. Outdated websites, broken links, and ignored automations cost you customers over time.
→ How we help: We handle the ongoing upkeep of your online systems — from updating your website and fixing broken workflows, to monitoring campaigns and making sure everything keeps running without you lifting a finger.
The Problems We Solve
Outdated Websites
IIf your site is old (or non-existent), you’re invisible online. And with constant Google updates, you’re falling further behind.
→ How we help: We design and launch a modern, mobile-friendly website connected to Google My Business so customers can actually find you.
Missed Calls
Every unanswered call is a customer lost — and without follow-up, those missed calls cost you thousands.
→ How we help: We build automated AI call + text systems that answer, book, and follow up instantly — so no lead slips away.
No Video Visibility
Customers buy with their eyes. If your business isn’t showing up on video, you’re not even in the running.
→ How we help: We capture and edit branded video content so you stay visible on social media, ads, and Google.
No Customer Retention System
Without backend automations — reviews, reminders, and loyalty touchpoints — you’re constantly chasing new customers instead of keeping the ones you already earned.
→ How we help: We set up retention campaigns that text, email, and re-engage your customers automatically, so they come back again and again.
Online Maintenance & Management
Getting set up is just the first step — but if no one’s maintaining your systems, it’s like buying a car and never changing the oil. Outdated websites, broken links, and ignored automations cost you customers over time.
→ How we help: We handle the ongoing upkeep of your online systems — from updating your website and fixing broken workflows, to monitoring campaigns and making sure everything keeps running without you lifting a finger.
We're here to help you with your:
Online Presence
A polished, modern website connected to a system that captures every lead. Plus, we make sure your Google Business profile is optimized so new customers can actually find you.
Customer Retention
Automated follow-ups, appointment reminders, and review requests — so your business stays top-of-mind and your customers keep coming back.
Video Content
Professional video that shows your business at its best. From promo clips to behind-the-scenes reels, we create content that builds trust and visibility.
OUR SERVICES
Here’s How We Keep You
Online & In Business
01 - Website and CRM Setup
Investment | Starting at $1000 (One-time Setup)
Most small businesses know they need a website, but a pretty site alone won’t cut it. You need a backend system that captures leads, books calls, and keeps track of of all your leads and customers. We provide you with both website and customer relationship management system (CRM) setup.
WHAT'S INCLUDED
Modern, mobile-friendly website designed to convert visitors into customers.
Full CRM build-out with automations to capture and organize every lead.
Integrated booking system so calls and appointments never slip through the cracks.
Google Business setup + local SEO optimization so your business shows up in search.
Automated call & text follow-ups so you never miss a lead again
Review capture system to boost your reputation
HOW TO GET STARTED
1. Book a Call → Schedule a phone or virtual consult to see if we’re the right fit.
2. Talk It Out → We’ll learn about your business needs and goals.
3. Get Your Plan → If we can help, we’ll send you a tailored service overview.
4. Sign & Start → Once accepted, we’ll kick off onboarding and begin services.
We’ll guide you through building your full online foundation so your website and CRM are ready to capture leads, book calls, and convert customers.
You'll walk away with: A complete online foundation — your website + CRM working together to capture leads, book calls, and turn clicks into customers.
"11/10 Would Highly Recommend"
"...They didn’t just give me a new site—they set me up with a system that captures every lead and follows up automatically. I’ve seen a steady increase in new members each month."
Local Gym Owner
"I feel like I got more than what I paid for"
"...It feels like I hired a receptionist without the payroll cost. Clients get instant responses, and I’ve stopped losing money on missed calls. "
-Lawncare Servicing Company
02 - Monthly Online Maintenance Services
Investment | Starting at $500 - $$750/month
Your website and customer systems need ongoing care. If they’re ignored, leads dry up, calls get missed, and customers move on. We manage it all for you — so you can focus on running the business.
WHAT'S INCLUDED
Ongoing website and CRM updates so your systems stay fresh and functional.
Automated lead follow-up sequences that keep customers engaged.
Regular reporting + check-ins so you always know what’s working.
Priority tech support and troubleshooting to keep your business running smoothly.
Adjustments to keep you ahead of Google updates and competitors
HOW TO GET STARTED
1. Book a Call → Schedule a phone or virtual consult to explore your ongoing needs.
2. Talk It Out → We’ll discuss where your current systems need updates or support.
3. Get Your Plan → If we can help, we’ll send you a tailored service overview.
4. Sign & Start → Once accepted, we’ll kick off onboarding and set up your monthly support.
We’ll map out what ongoing care looks like for your website and customer systems so you stay online, visible, and running smoothly month after month.
We’ll map out what ongoing care looks like for your website and customer systems so you stay online, visible, and running smoothly month after month.
You'll retain: A business that runs smoothly online, with systems managed and maintained for you — no babysitting the tech.
"They give me so much time back in my business"
"...I no longer stress about tech issues or tracking orders manually. I can focus on serving my customers instead of fixing broken systems."
- Local Salon Business
"Do it! It's well worth the investment "
"...Whenever I need an update, it’s handled. Plus, I get reports that help me actually see how many customers are finding us online.. "
- Local Car Detailing Busiiness
03 - Video Content
& Editing Services
Investment | Starting at $850
Monthly Video Add-On - Available Available Upon Discussion
Your customers buy with their eyes, in addition to strong local SEO, video is the #1 way they decide who to trust. If you’re not consistently showing up, you’re invisible. We make sure your business stays visible.
WHAT'S INCLUDED
Professional video capture + editing to showcase your business at its best.
Branded promo videos, reels, ads tailored for social media + Google.
Content calendar guidance so you stay consistently visible.
Editing + optimization for multiple platforms to maximize reach.
HOW TO GET STARTED
1. Book a Call → Schedule a phone or virtual consult to talk through your content needs.
2. Talk It Out → We’ll uncover the best video strategy for your brand and audience.
3. Get Your Plan → If we can help, we’ll send you a tailored service overview.
4. Sign & Start → Once accepted, we’ll kick off onboarding and begin production planning.
e’ll outline your first round of branded video content — from promo clips to behind-the-scenes reels — so you can start building trust and visibility right away.
You'll retain: Professional, branded video content that builds trust and visibility — keeping your business top-of-mind and in front of the right audience.
"Xavier was so professional and delivered on time"
"...The Neighbor Ops team created content that makes us look professional and reliable. My phone rings more, and people often mention they saw us online."
- Local Salon Suite Owner
"We finally started showing up in reviews and on video. Customers trust us more."
"...Now I have branded video clips for social media, and it’s made me stand out against competitors. It feels like a modern business upgrade.. "
Local Gym Membership Owner
Why Neighbor Ops?
Good online help shouldn't be hard to find. Especially when you're doing well in business.
We're a boutique husband and wife operations team who's been operating in the online space for over 10+ years. With us, you're just another name, or a business. You're our neighbor.
Your go-to team for websites, customer systems, and video content — built for small businesses that need real results. Based in Georgia, serving businesses across Atlanta’s ITP and OTP cities.